Official 15-Day Policy

Returns & Exchange Portal

We offer a seamless 15-day return and replacement window for all eligible orders delivered across Bahrain.

Find Your Order to Start a Return or Exchange

Enter your order number and the email or phone number used during checkout:

Return Eligibility Guidelines

15-Day Window: Returns or exchanges must be initiated within 15 calendar days from the date of confirmed delivery.
Apple Products & Devices: Cannot be returned or exchanged once the manufacturer box seal is opened, unless defective.
Hygiene & Audio Products: Earbuds, in-ear earphones, and personal wearables cannot be returned for change of mind once opened due to hygiene regulations (valid for verified technical defects only).
Opened & Unsealed Boxes (Change of Mind): Products with opened or unsealed boxes returned for change of mind or personal preference will have a 15% restocking fee applied to the order value before the refund is processed.
Condition: Items must be returned with all original accessories, documentation, charging cables, and retail packaging.

Doorstep Pickup Across Bahrain

Once your return or exchange request is approved, our courier will visit your address to pick up the item and hand over your replacement or initiate your instant refund.

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Returns & Exchange Portal

Find Your Order to Start a Return or Exchange

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Returns & Exchange Portal

Find Your Order to Start a Return or Exchange

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